用户协议、隐私政策与退款说明

最后更新 Last updated：2026 年 11 月 November 2026

版权声明 Copyright Notice

Secondary Learning SG 网站上的全部原创内容，包括课程讲解、例题、练习题、测验题、答案与解析、词语释义与例句、阅读文章、学习游戏、图片、PDF 讲义，以及网站的页面设计、版面编排和程序代码，版权均归本网站所有，受新加坡《版权法》（Copyright Act 2021）及相关国际版权公约保护。

付费或试用用户只获得在本网站内个人学习使用的许可，不获得任何内容的所有权。
未经本网站书面许可，任何个人或机构不得以任何方式复制、转载、截图或拍照传播、下载保存、汇编、改编、翻译，或用于补习班、课程讲义、网站、App、社交媒体及任何商业用途。
不得使用程序、爬虫或其他自动化方式批量获取网站内容。
不得把账户借给他人，或让他人通过你的账户获取内容。
网站中引用的古诗文等公有领域作品不受上述限制；但本网站为其编写的注释、译文、题目与解析仍属本网站版权内容。
如发现侵权行为，我们将暂停或注销相关账户且不予退款，并保留追究法律责任的权利。

如需引用或合作授权，请通过下方"联系我们"与我们联系。

Copyright Notice (English)

All original content on the Secondary Learning SG website, including lesson explanations, worked examples, practice questions, tests, answers and explanations, vocabulary definitions and example sentences, reading passages, learning games, images and PDF notes, as well as the page design, layout and program code, is owned by Secondary Learning SG and is protected by the Singapore Copyright Act 2021 and applicable international copyright treaties.

Paying and trial users receive a limited licence to use the content for personal study within this website only. No ownership of any content is transferred.
Without our prior written permission, no person or organisation may copy, reproduce, republish, share screenshots or photos of, download, compile, adapt or translate any content, or use it in tuition classes, course notes, websites, apps, social media or for any commercial purpose.
Using scripts, crawlers or any other automated means to collect content from this website is prohibited.
Accounts may not be lent to others, and others may not access content through your account.
Public-domain works quoted on this website, such as classical Chinese poems and essays, are not subject to these restrictions. However, the notes, translations, questions and explanations we have written for them remain our copyright.
Where infringement is found, we may suspend or close the account concerned without refund, and we reserve the right to take legal action.

For permission to quote or for licensing enquiries, please contact us using the details under "联系我们 Contact Us" below.

用户协议 Terms of Use

本网站（Secondary Learning SG）是一个独立运营的在线学习平台，与新加坡教育部（MOE）、新加坡考试与评鉴局（SEAB）及任何学校没有关联。
账户须由 18 岁以上的家长或监护人注册和付款，并由其为孩子开通使用。
一个手机号码只能注册一个账户。一个账户供一个家庭的一名学生使用，最多同时在 2 台设备上登录，不得转借、转售或多人共用。
新注册账户可免费试用 2 天全部功能。试用结束后，需购买通行证才能继续使用。
通行证分为 30 天（S$15）和 90 天（S$39）两种，通过 PayNow 付款。我们核对到账后为账户开通。通行证到期后不会自动扣款；不续费时，学习记录和错题本仍会保留。
网站内容（讲解、题目、答案与解析等）的版权归本网站所有，公有领域作品除外。请勿复制、截图后传播或用于商业用途。
学习效果因人而异，本网站不承诺任何成绩提升。
网站可能因维护或技术原因暂停服务。价格如有调整，我们会提前 30 天在网站上公告，已购买的通行证不受影响。
如发现账户被转借、共用或滥用，我们可以暂停该账户。
本协议适用新加坡法律。

Terms of Use (English)

Secondary Learning SG is an independently operated online learning platform. It is not affiliated with the Ministry of Education (MOE), the Singapore Examinations and Assessment Board (SEAB) or any school.
Accounts must be registered and paid for by a parent or guardian aged 18 or above, who sets up the account for their child.
Each phone number may register only one account. Each account is for one student in one family and may be signed in on at most 2 devices at the same time. Accounts may not be lent, resold or shared.
New accounts get a free 2-day trial with full access. After the trial, a pass must be purchased to continue.
Passes are available for 30 days (S$15) and 90 days (S$39) and are paid by PayNow. We activate the pass after confirming the payment has been received. Passes do not renew or charge automatically; if a pass is not renewed, learning records and the mistakes notebook are kept.
Copyright in the website content (explanations, questions, answers, explanations and so on) belongs to this website, except for public-domain works. Please do not copy it, share screenshots of it or use it commercially.
Learning results vary from student to student, and we do not promise any improvement in grades.
The website may be temporarily unavailable for maintenance or technical reasons. We will announce any price change on the website at least 30 days in advance; passes already purchased are not affected.
We may suspend an account that is found to be lent, shared or misused.
These terms are governed by the laws of Singapore.

隐私政策 Privacy Policy

我们按照新加坡《个人资料保护法》（PDPA）处理你的个人资料。

我们收集：家长手机号码、登录密码（只保存加密后的形式，我们看不到原密码）、孩子的小名和年级、学习记录（完成情况、答题结果、错题），以及订单记录（订单号、金额、日期）。
我们不收集：孩子的真实姓名、学校、生日、照片、身份证号码。请不要在小名里填写真实姓名。
付款资料：PayNow 付款通过你自己的银行 App 完成，网站不会接触或保存你的银行账户信息。我们只会在自己的银行记录里看到付款人名称和金额，用来核对订单。
用途：登录验证、提供学习服务、核对付款与开通通行证、回复你的咨询。我们不会出售你的资料，也不会把资料用于第三方广告。
服务商：网站托管在 Cloudflare，资料存放在其数据库服务中。
保存期限：你要求删除账户后，我们会在 30 天内删除学习记录和账户资料。订单记录会按税务和会计要求保留。
你的权利：你可以随时联系我们，查看、更正或删除你的账户资料。
个人资料保护负责人：见下方"联系我们"。

Privacy Policy (English)

We handle your personal data in accordance with Singapore's Personal Data Protection Act (PDPA).

What we collect: the parent's phone number; the login password (stored only in encrypted form, so we cannot see it); the child's nickname and grade; learning records (completion, answers and mistakes); and order records (order number, amount and date).
What we do not collect: the child's real name, school, date of birth, photos or identity card number. Please do not use your child's real name as the nickname.
Payment details: PayNow payments are made through your own banking app. The website never receives or stores your bank account details. We only see the payer's name and amount in our own bank records, to match the payment to your order.
How we use your data: to sign you in, provide the learning service, confirm payments and activate passes, and reply to your enquiries. We do not sell your data or use it for third-party advertising.
Service providers: the website is hosted on Cloudflare, and data is stored in its database service.
Retention: after you ask us to delete your account, we delete your learning records and account data within 30 days. Order records are kept as required for tax and accounting purposes.
Your rights: you may contact us at any time to access, correct or delete your account data.
Data Protection Officer: see "联系我们 Contact Us" below.

退款说明 Refund Policy

每个新账户都有 2 天免费试用，请先确认适合再购买。通行证付款后，一般不按剩余天数退款。
通行证不会自动续费，不会出现忘记取消而被扣款的情况。
以下情况可以全额退款：重复付款；付款金额与订单不符；因网站故障连续 3 天以上无法使用；付款后 48 小时内未开始使用并提出申请。
申请方式：通过下方联系方式发送你的订单号和注册手机号。我们会在 3 个工作日内处理，并通过 PayNow 退回付款账户。

Refund Policy (English)

Every new account has a free 2-day trial, so please make sure the website suits you before buying. Once a pass has been paid for, we generally do not refund unused days.
Passes never renew automatically, so you will never be charged because you forgot to cancel.
We give a full refund for: duplicate payments; payments that do not match the order amount; the website being unavailable for more than 3 days in a row because of a fault on our side; and requests made within 48 hours of payment if the pass has not been used.
How to request: send us your order number and registered phone number using the contact details below. We will process your request within 3 working days and refund it by PayNow to the account you paid from.

联系我们 Contact Us

个人资料保护负责人 / 客服 Data Protection Officer / Support：Leonard

电子邮件 Email：116458154@qq.com